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Privacy Policy

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Privacy Policy

Last updated: January 3, 2025

Introduction

GeauxCounsel.com, LLC ("GeauxCounsel," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Professional information (law firm name, bar number)
  • Account credentials (email and password)
  • Billing and payment information
  • Usage data and preferences

Automatically Collected Information

When you access our services, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, email services, hosting providers)
  • Business Partners: Partners who provide complementary services (e.g., Knackly for document automation)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated, we will delete or anonymize your personal information within a reasonable timeframe, except as required for legal or business purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Request portability of your information
  • Withdraw consent where processing is based on consent

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our services.

Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

GeauxCounsel.com, LLC
Phone: +1 (844) 782-9800
Email: support@geauxcounsel.com
Website: www.geauxcounsel.com

Louisiana Residents

If you are a Louisiana resident, you may have additional rights under Louisiana law. Please contact us if you have any questions about your rights or wish to exercise them.